1. Information We Collect
Information You Provide to Us
- Account Information: When you create an account, we collect your email address, username, and password.
- Profile Information: You may choose to provide additional information such as your name, age range, and wellness goals.
- Usage Preferences: Settings for frequency preferences, session durations, and personalization options.
- Customer Support: When you contact us, we collect information needed to help resolve your inquiry.
Information We Collect Automatically
- Usage Data: How you interact with the app, including session frequency, duration, and preferences.
- Device Information: Device type, operating system, app version, and unique device identifiers.
- Performance Data: App crashes, loading times, and feature usage for improving our service.
- Location Data: General location information (if you grant permission) for timezone and regional preferences.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:
- Provide the Service: Enable you to access and use BinauralFreq's features and functionality.
- Personalization: Customize your experience based on your preferences and usage patterns.
- Communication: Send you important updates, security alerts, and support messages.
- Improvement: Analyze usage patterns to enhance our app's features and performance.
- Safety and Security: Detect, prevent, and address technical issues and fraudulent activity.
- Legal Compliance: Comply with applicable laws, regulations, and legal processes.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who help us operate our app, such as cloud hosting, analytics, and customer support services. These providers are bound by confidentiality agreements and may only use your information to provide services to us.
Legal Requirements
We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Data is encrypted in transit and at rest using industry-standard protocols.
- Access Controls: Limited access to personal information on a need-to-know basis.
- Regular Audits: Regular security assessments and updates to our systems.
- Secure Infrastructure: Use of secure, certified cloud service providers.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
Access and Portability
You can access and download your personal information through your account settings or by contacting us.
Correction and Update
You can update your account information and preferences at any time through the app.
Deletion
You can request deletion of your account and associated data. Some information may be retained for legal or business purposes.
Opt-Out
You can opt out of marketing communications and certain data collection practices through your account settings.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: